Comments on: Why Registerfly Sucks

By: Joel Williams

Joel Williams — Tue, 22 Sep 2009 05:10:53 +0000

Hi Peter, I had the same problem as you! Tried to renew an SSL cert with them and had the insufficient credit problem. This dragged on for about six months (I got some trial certs from other registrars in the meantime). I tried paying again since I was desperate to get the certificate renewed, and then they double charged me so I was left with $20 in credit (after having to email credit card statements). Eventually got it sorted out, but they ignored my question about refunding the extra money. The other day I thought I’d try to use up the credit I had with them, and had the same problem again with SSL. I thought “surely they’ll be able to register domain names!” and submitted an order, which still hasn’t been processed after a couple of days. I didn’t really want to give them more business, but I thought I’d use up my credit. Hope you did a CC chargeback or sorted it out!

Joel, Adelaide.

By: Peter Wilkins

Peter Wilkins — Thu, 19 Feb 2009 00:56:00 +0000

WARNING!! DO NOT USE REGFLY.COM

I registered for an SSL certificate with Registerfly.com. (AKA regfly.com). I guess I deserve what happened because it was only $30.00 and I went on a 2 year old recommendation from another SSL user. I got exactly the same run-around as everyone else. The SSL Certificate issuing failed with the error description Not enough credit. Thinking that maybe my credit card had not cleared, (and because I was in a hurry) I tried again with another card. Same result. So now they have $60.00. I have submitted a pile of support tickets which either just get closed, or get the run-around. There is no question, these people are just outright thieves, and robbers. It’s not just the losing of the dollars that hurts. It’s also the feeling that you have let scammers take you for a ride; it’s bad for the pride. Now I know what people who fell for the Nigerian letter scam felt like. Life’s too short for regrets, and I am about to give up on them, and regard the whole experience as a $60.00 reminder of how careful you need to be with Internet dealings. As a final act I am posting this message everywhere I think it will hurt them. The message is simple:

DO NOT USE REGFLY.COM. THEY ARE LIARS THIEVES AND CHEATS.

Good luck to those people trying to get their money back.

Peter Wilkins Sydney, Australia 19 Feb 2009

By: Joseph

Joseph — Fri, 02 Nov 2007 23:40:35 +0000

They sold me .be domains that they have no right to sell and they didn’t register them.
I continue to get notices asking me to renew domains they never registered in the first place even though I paid.
RegisterFly Sucks!

By: Richard Ward

Richard Ward — Thu, 01 Nov 2007 17:29:24 +0000

They’ll always be selling domains, they just moved back to Tucows (OpenSRS) to handle the registration process. Being a new RegisterFly user, they neglected to tell me that all funds I deposit into my ‘Quick Checkout’ account must be manually reviewed. Not only did I wait over 48 hours to use my funds, the website never told me any of this and I spent forever searching for this elusive button to use the funds I deposited.

Quick to take money from you.

By: Andrew

Andrew — Tue, 17 Jul 2007 02:04:39 +0000

Registerfly is no longer an accredited domain name registrar. They can not sell domain names. In my opinion any transactions they are still doing are fraud.

By: BS

BS — Mon, 16 Jul 2007 18:44:28 +0000

I too registered a website at registerfly.com and opted for protectfly (private registration). But that did not work and when I searched with “Who is” my name and address were displayed.

Lodged a complaint, but they did not respond. After complaining several times, I received a simple email stating that the feature is not working for some technical problems.

I wonder if the feature is not working for several months (if not years) whey they are advertising on their website “PROTECTFLY FREE WITH NEW DOMAIN REGISTRATIONS”.

I feel they are intentionally cheating customers.

By: INsignia

INsignia — Thu, 31 May 2007 14:38:00 +0000

HI guys… Register fly people are the Worst people i have ever had. …. I am in a very worst condition. I have had auto renew for domains but they didnt renewed it and now they were asking 17$ per domain for renewal.. I have even paid that but 3 weeks passsed no news… I have submitted 2 tickets in the last 14 days.. they didnt replied any… DONT know what to do…

If someone has their phone number kindly give me or leme know how to tackle these fuckking people…

By: MikeinOregon

MikeinOregon — Sat, 31 Mar 2007 00:21:08 +0000

http://www.registerflytransfers.com Simply move off of them. I had a site on them and moved off from their crapola! I spent almost 3 months trying to get off these guys.

They overcharged my card nearly $300 bucks and I had to endure a tardfish for customer support.

I would have rathered been Bravehearted with a red hot poker than to endure another moment of their ignorance.

Has it come to the point where these kinds of business are becoming the norm?

Geesh!

By: Banda Bahadur

Banda Bahadur — Thu, 29 Mar 2007 20:27:10 +0000

I registered three domain names that were available–I checked register.com as well before I pulled out my credit card and told registerfly.com to register them for me. Two weeks later someone else registered on of these domains. I went to my registerfly account to discover that they had never registered these domain names, even through my credit card was charged $29.97 through PayPal. A week later when I was able to get through their horrible customer service, they said that their systems screwed up. I complained and they locked me out of my account. I can’t transfer my domains to another host. These SOBs need to be out of business.

By: Jonathan Jones

Jonathan Jones — Mon, 19 Mar 2007 08:33:47 +0000

READ ALL ABOUT IT!

Registerfly.com have lost their icann accredited registration, meaning they can no longer sell domains.

- Quite right, if I pay say so.

One thing I hate about RF though:

They do not respond to emails, tickets or even their ‘live support’ desk which they say is available at certain times, even though they ain’t.

Anyways 2 million domains are at stake here, I the the 2 million domains should be transferred free by the fee of ICANN. Seeing as it’s quite unfair as I cannot transfer my domains away.